Delivery
We understand that shipping is an important service for our customers. This is why we work hard to develop strong relationships with our delivery partners to ship to as many global locations as possible, stay up to date with all international regulations and provide the best possible service.
Important information regarding shipments
- Prices are inclusive of VAT where applicable.
- All deliveries must be signed for upon arrival by persons over the legal drinking age in the destination country - proof of age may be required.
- Deliveries will take place Monday to Friday
- Delivery companies may require contact details for the recipient. Please include a phone number or email with the recipient address when placing an order.
- All orders being shipped out of the UK may be eligible for local taxation and duties upon arrival in the destination country, which are payable by the customer. Please ensure that you understand the local taxation, restrictions and duties applicable upon arrival in your country.
- Once your order is received, we will deliver the goods to you by courier dispatched within 5 business days.
Shipping cost will be calculated at the checkout. Please enter delivery address at checkout where you will be provided with a cost of delivery if we are able to fulfil delivery to your required destination.
Delivery France & Italy
Great News! We are now able to offer delivery to France & Italy again.
- Please note that our shipping service from the UK is a forwarding service via our Netherlands office. An import charge will therefore be applied at checkout when you place an order on our website. As the registered consigner, Decadent Drinks will be responsible for paying the duty due in the destination country on your behalf.
Your rights to return goods are protected under the EU Distance Selling Directive. Please see our terms for more information on our returns policy.
If you require any further information please do not hesitate to contact us at [email protected]
IMPORTANT INFORMATION
Proof of Age
- Please note that you must be over the age of 18 years old (or the legal age within your own country of residence) to buy Goods via the Website.
- We reserve the right to ask buyers for identification to prevent fraud, underage purchases and/or any other legal or legitimate purpose.