Armagnac Sponge 35 Year Old Edition No.1

At Decadent Drinks, we are committed to providing reliable and efficient shipping services to all our customers. Please read the following important details regarding our delivery services to ensure a smooth shopping experience.

Important Notice: Please be advised that there have been updates to our shipping terms for the USA. For full details, see the information below.

Important Information: Proof of Age

• To place an order, you must be over 18 years of age (or the legal drinking age in your country). We reserve the right to request identification to prevent fraud, underage purchases, or for any other legal requirements. All deliveries must be signed for by a person over the legal drinking age in the destination country. Proof of age may be required upon delivery.
• Delivery companies may require contact details for the recipient. Please provide a phone number or email address when placing your order to avoid delays.
• At checkout enter your delivery address to check if delivery is available to your country and the associated shipping cost.
• Prices include VAT where applicable.
• Orders shipped outside of the UK may be subject to local taxation and customs duties upon arrival in the destination country. These charges are the responsibility of the customer. Please ensure you understand the taxes, duties, and restrictions applicable in your country.
• Once your order is received, we aim to dispatch the goods within 5 business days. Deliveries are made Monday to Friday only.
• France, Spain, Slovakia, Finland & Italy - Deliveries to these countries will incur import duties at checkout. Please note that delivery lead times for these regions are longer than our standard terms. For further details, kindly refer to the France & Italy delivery terms section below.
• USA - Deliveries to the USA have longer lead times. For more detailed information on USA deliveries, please refer to the section below for USA delivery terms.
• Your right to return goods is protected under the EU Distance Selling Directive. Please refer to our returns policy for more information on returns and exchanges.

General Delivery Information

Delivery to France, Spain, Slovakia, Finland & Italy

• Lead-times – The lead time for shipping to these countries is 20 business days, allowing for processing, customs clearance, and delivery.
• Our UK-based shipping uses a forwarding service via our office in the Netherlands.
• An import charge will be applied at checkout. Decadent Drinks will pay the duty due on your behalf in the destination country. 

Delivery Terms – USA

We are committed to providing reliable delivery across the United States. Please review the important details regarding our delivery services:

Special Delivery Timeframe:

• Orders are generally delivered within 20 business days.

We Deliver To:

We deliver to the following states:

• Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Minnesota, Missouri, Montana, Nebraska, Nevada,  New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania,  South Carolina, Tennessee, Texas,  Washington, Wisconsin, Wyoming.

• Alaska & Hawaii rates on request. Contact [email protected]

   

Currently, we cannot deliver to the following states:

• Alabama, Arkansas, Iowa, Massachusetts, Michigan, Mississippi, New Hampshire, North Dakota, Puerto Rico, Rhode Island, South Dakota, Utah, Virginia & West Virginia. 

Lead Time for USA Orders:

Due to a variety of factors such as carrier schedules and location-specific shipping requirements, please be aware that delivery to the USA may take longer than the standard 20 business days in some cases. Once your order has cleared customs in the USA the courier will contact you with more information and provide a tracking number. 

If you have any questions about delivery or need further clarification on your shipping options, please feel free to reach out to our customer service team at [email protected]

By placing an order via www.decadent-drinks.com you are accepting our terms as detailed below. 

Prices 

All prices are in GBP and all orders are charged in GBP. The order total – the amount you will actually be charged – will be displayed in GBP before you place your order.  

Website 

Decadent Drinks Ltd. accepts no liability arising from errors (including typographical) contained in, or any omissions from, this website.  By accessing and using the website you confirm your acceptance of these terms and conditions, which may be changed without notice. 

Prices shown on the site for any products or services offered are subject to change without notice. Any price changes will be notified and confirmed to you before dispatch to give you the opportunity to cancel your order. 

Prices shown for products on the site are not inclusive of delivery charge. 

Legal Age 

You, and the recipient in the case of a gift, must be of legal age to purchase and accept alcohol both in the country where you place the order and the destination country.  

We suggest that you check with your local authority to make sure that you will not be breaking any local laws by ordering alcohol from us.   

In the UK it is illegal for any person under the age of 18 to buy, or attempt to buy, alcohol for themselves or for any other person under the age of 18. It is also illegal for a person over the age 18 to buy, or attempt to buy, alcohol for themselves or for any other person under the age of 18 . Please be advised that the legal age varies in different countries. 

All products offered are subject to availability and we cannot guarantee availability of the products listed. 

Payment shall be taken on our behalf by Stripe Ltd. 

Delivery 

We endeavor to dispatch our goods within 5 business days from receipt of payment. 

On receipt of your goods please check the items carefully and notify us immediately of any items that are incorrect or incomplete. 

In the event of receiving damaged goods, you must notify us immediately and we may ask you to confirm the notification in writing.  Do not return the goods unless instructed by us and retain the goods and packaging until the carrier has had an opportunity to review them. 

We cannot accept any liability for delayed or non-delivery of goods due to misinformation or an incorrectly supplied delivery address or a mistake by the courier. 

If a parcel is returned to us due to an incomplete or incorrect delivery address supplied by you, the customer, we reserve the right to charge the appropriate carriage fee to re-send. 

If you do not wish the goods to be re-sent, we will, at our discretion, refund the value of the goods, but we are unable to refund the original carriage fee. 

We accept no liability for goods required for a specified date, which fail to arrive due to circumstances beyond our reasonable control. We will always do our best to achieve your deadline but please order in sufficient time for time-critical items. 

Local taxes and excise duties are the responsibility of the customer. 

We cannot be held responsible for any orders which are seized, impounded or have additional duty charged on them by Customs. 

Returns 

You are entitled to cancel your order and return the goods within 14 days from the date of delivery for a full refund, we regret we are unable to refund any carriage costs. 

Do this by contacting us by email ([email protected]) and quoting the order number supplied to you.  

Your refund will be provided within 7 days from our receipt of the returned goods. 

You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.  

This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or incorrectly described. 

If your parcel clearly shows signs of damage or leakage at the time of delivery, it should not be accepted. Please ask the courier to return the goods to us. Photographic evidence of the parcel on delivery will be required.

Our Copyright 

All images, photographs or written material used on the www.decadent-drinks.com website may NOT be reproduced, copied, stored or used in any way whatsoever without the prior written agreement and permission.  You may download and temporarily store pages in order to view them, for your own personal non commercial use. 

Your statutory rights are not affected by any of the above. 

Products We Make 

Decadent Drinks Ltd. takes responsibility for all the products it manufactures. 

We don't claim or assert copyright or any rights of ownership over any third party trademarks or intellectual property rights which are referred to on products or in any descriptive text which relates to products either on this site or otherwise. We use factual statements to describe the source of the spirits.